John Jerald
03:59 05 Jun 20
Extremely professional service and grateful to Richard and team for managing the funeral arrangements of my late grandmother. It felt like they were taking care of their own family. From the first call to inform them- right till the end, the team demonstrated excellent care, support, respect and professionalism. To put it in simple words, there are many funeral companies out there, but by far this is the best, because they genuinely care and they leave a lasting impression.
Kamilashini Theyagarajan
02:17 05 Jun 20
Dear staff of Heaven Funeral Care, Thank you for helping us through this painful process from beginning to end. No one can ever be prepared for the death of their loved ones. We appreciate all the support from the entire staff. Taking charge from the mortuary right up to immersing the ashes in the sea was all taken care of. Even the death certificates were arranged and door delivered to us. Richard and Lily were fantastic, they were there throughout and oversaw everything personally. Hindu... ceremonies is very meticulous and there are probably hundred of things that is needed to conduct it and we were so thankful that both of them took care of every single detail of it and made it less taxing and hectic for all of us. We are so thankful for having both of you managing dad's funeral. You took charge of everything and gave us ample of time to mourn and grief. You guys were great and thank you again from the bottom of our hearts. Thanks again,Family of the late Theyagarajan Pillai.read more
Zoya Malik
07:38 17 May 20
We would like to extend our utmost gratitude to Mr and Mrs Richard of Heaven Funeral Care. We realised after acquiring their services that we could not have chosen better. We say this because not only did they look into every aspect of the funeral meticulously but they did so with humble compassion. The Hindu Funeral rights were conducted so seamlessly by them that we did not have to give second thought to any aspect of it. They also looked into our emotional needs, constantly providing a... shoulder to lean on. In essence it felt like we had not hired a third party but had sought the help of family. There are no words that can truly describe how these wonderful people had eased our burden in such painful times. We can never thank them enough for their service to our family.read more
Sumita Devadas
12:09 08 Mar 20
I do not have enough words to describe the professionalism, support and care provided by Richard and Lili during our recent bereavement. Richard showed up at the hospital within minutes of us calling him and immediately took charge in helping us deal with our grief, and at the same time, managed the necessary administrative tasks. He provided the much needed guidance as to what we needed to do and did not overwhelm us with too much information. He was extremely patient and not once appeared... pushy or overbearing or imposing. Lili too was so caring and looked into every detail. It was very reassuring having them around.They literally took care of everything. Our deepest gratitude to them for a good send off for my beloved uncle.read more
Anita Shan
03:53 21 Jan 20
Dearest Richard and Lillian, I wish to acknowledge with deep appreciation your professionalism, care and support shown to us during the time of my father's passing. It was during Deepavali eve and your ability to put together everything; from finding a parlour for the wake, a priest willing to do the rites, compassion and attention to detail were done without any compromise!! it brought us great comfort knowing that my father received exceptional care and was treated with dignity and... respect right to the end. The arrangements were beautiful and reduced my burden and stress during that time. The arrangements to go to Port Klang was smooth,comforting and assuring. Our hearts will forever be grateful to you and your outstanding staff! Thank you! ! With much appreciation and love.read more
achandra sekerem
16:01 19 Jan 20
Am located in Dubai, so was always worried if something untoward happened to either of my parents in Malaysia. Have seen how complicated ceremonies for a Hindu burial can be and who or what would we do to organise the funeral rites in the right way, so deceased soul goes happy.When I contacted Richard and later met Richard and Lily, I knew Heaven Funeral Care was the right choice. And throughout the arrangement on death certificate, obituary advertisement, arrangement of canopy, tables, food,... flowers and food, priest, everything went perfectly, even the throwing of ashes into sea. And I really mean perfectly, always patient, quick responses,pro active, even bringing water to guests, everything was done well!I highly recommend Heaven Funeral Care services and team headed by Richard and Lily making sure all goes well.read more
Padma Arumugam
12:32 10 Jan 20
We hired Heaven Funeral Care for my late fathers funeral held a day ago. Richard, Lily and their team was excellent and efficient. From the moment arriving to the hospital till the scattering of the ashes. He had everything in hand and ready even for things we forget – he was ever ready at hand. Truly amazed at their commitment and passion in what they did for us. Definitely highly recommended.
Maple Chan
06:33 15 Dec 19
I can't thank Richard, lily and the team enough for taking care of my late dad's funeral. Both of them are so passionate about the job. They took care of every single details before, during the 5 days funeral and even after the funeral. They even stayed up late and went the extra miles to make sure the everything was in order. My family and I are really gladful that we engaged with Heaven Funeral care for my late dad's funeral. I would definitely recommend their services!
Chris Khoo
06:24 15 Dec 19
Just recently had Richard and Lily alongside their team manage the best funeral send off for my father in law that one could ask for. These people always show passion in everything that they do. From staying back beyond hours to pickup rubbish, clean up the place, offer food and drinks to visitors, right up till recommending and sourcing random things that need to be bought. Truly amazed at their service, passion and understanding of the entire funeral service. Surely a service id highly... recommend.read more
198 entries.
Dear Richard and Lili
Thank you for your help to organize and take care of my father's funeral arrangements. You have saved us all the time and effort during our grieving moments and we are very grateful of the professional services provided by your crew. You had gone above and beyond to ensure that the funeral proceedings ran smoothly and exactly to our requirements. I would definitely recommend your services to my family and friends, should the need arise in future.
Thank you again.
Sincerely,
Eric Lim
Thank you for your help to organize and take care of my father's funeral arrangements. You have saved us all the time and effort during our grieving moments and we are very grateful of the professional services provided by your crew. You had gone above and beyond to ensure that the funeral proceedings ran smoothly and exactly to our requirements. I would definitely recommend your services to my family and friends, should the need arise in future.
Thank you again.
Sincerely,
Eric Lim
Dear Richard, Lili and Team,
First my sincere apologies for such a late feedback.
I really want to say a very Big Thank You to Richard, Lili and Team for a very professional job of preparing my late husband's farewell.
I truly appreciated and will always be thankful you helped us at a very painful time. I was totally lost and unprepared even though I knew the time will come. You stepped in took charge of everything that needed looking into.
The wake service's were so well done that people kept coming and telling how well things were done. How beautiful the place was set up etc. You made sure everything was done on time. You guys were gentle and professional too.
You saved me by doing all the official papers. Thank you for so many things.
I thank on behalf of the family too. I would recommend your services to anyone who needs help.
Thanks once again and God bless you and your team.
First my sincere apologies for such a late feedback.
I really want to say a very Big Thank You to Richard, Lili and Team for a very professional job of preparing my late husband's farewell.
I truly appreciated and will always be thankful you helped us at a very painful time. I was totally lost and unprepared even though I knew the time will come. You stepped in took charge of everything that needed looking into.
The wake service's were so well done that people kept coming and telling how well things were done. How beautiful the place was set up etc. You made sure everything was done on time. You guys were gentle and professional too.
You saved me by doing all the official papers. Thank you for so many things.
I thank on behalf of the family too. I would recommend your services to anyone who needs help.
Thanks once again and God bless you and your team.
Dearest Richard and Lili
My entire family and I would like to thank you and your “A”- Team, for the phenomenal service you provided during my sister's funeral. Not only was the service executed with such professionalism but you ensured all my sister’s wishes were granted. The entire service and funeral was just beautiful and exactly as my sister wanted it. She would have been so pleased.
I also want to make it a point to say this. What really set you apart from the rest is the genuine care you had for each one of us, especially my parents. The compassion you showed our family was truly felt by all of us and greatly appreciated as it helped us through this difficult time. And Richard I will never forget the advice you came and gave me. It changed the entire dynamics for my parents especially my mum. And Lili your constant guidance was like an angle was watching over each one of us to support and guide us through the two days.
That is what sets both of you apart….people matter to you both.
Once again thank you.
God Bless You Both!
Parames
My entire family and I would like to thank you and your “A”- Team, for the phenomenal service you provided during my sister's funeral. Not only was the service executed with such professionalism but you ensured all my sister’s wishes were granted. The entire service and funeral was just beautiful and exactly as my sister wanted it. She would have been so pleased.
I also want to make it a point to say this. What really set you apart from the rest is the genuine care you had for each one of us, especially my parents. The compassion you showed our family was truly felt by all of us and greatly appreciated as it helped us through this difficult time. And Richard I will never forget the advice you came and gave me. It changed the entire dynamics for my parents especially my mum. And Lili your constant guidance was like an angle was watching over each one of us to support and guide us through the two days.
That is what sets both of you apart….people matter to you both.
Once again thank you.
God Bless You Both!
Parames
Thank you Richard and Lilianna for your services in funeral care. In the difficult time mourning the loss of my beloved brother, Richard did an outstanding job assisting my family with all the preparations for the wake at the funeral parlour all the way to the funeral arrangements. He was constantly in touch me to make sure everything was done in detail as per the needs of the family. Liliana and team did a wonderful job in making sure that my late brother looked his best. In short, they gave their best in our time of grief.
Thank You Richard and his wife for the wonderful service rended to us on the loss of my dear mother on 18th Dec 2018.
The service provided is extremely great by Richard and wife.They were hands-on from the start to the end. I couldn't ask for more. The staff was polite and saw to needs of guest.
I strongly recommend to my friends and the parishioners of Jesus Caritas Kepong Baru to use them. You will have no regrets.
The service provided is extremely great by Richard and wife.They were hands-on from the start to the end. I couldn't ask for more. The staff was polite and saw to needs of guest.
I strongly recommend to my friends and the parishioners of Jesus Caritas Kepong Baru to use them. You will have no regrets.
Dear Richard, Lily,
My family and I cant thank you enough for your professional services during our time of need. Your presence to every detail was impressive and at the same time reassuring. It was automatic from end to end.
The follow-up was superb with the various authorities, funeral arrangements, and documentation work. Your work removed all of these worries plus your recommendations for memorial services, and columbarium a definite plus.
It was a burden truly lifted off our shoulders. We felt completely at ease with your approach and felt respected always of our choices and time.
Words do not do enough justice for all that you have done. We will definitely recommend your services.
God bless, and keep up the good work!
Thank you
William, Lynn, Li Ling.
My family and I cant thank you enough for your professional services during our time of need. Your presence to every detail was impressive and at the same time reassuring. It was automatic from end to end.
The follow-up was superb with the various authorities, funeral arrangements, and documentation work. Your work removed all of these worries plus your recommendations for memorial services, and columbarium a definite plus.
It was a burden truly lifted off our shoulders. We felt completely at ease with your approach and felt respected always of our choices and time.
Words do not do enough justice for all that you have done. We will definitely recommend your services.
God bless, and keep up the good work!
Thank you
William, Lynn, Li Ling.
Dear Richard and Liliana,
Its been exactly 30 days since my husband’s passing...thank you for all your help and kindness. Both you , Liliana and your wonderful assistants were great in your services and the patience and kindness extended to my family during our recent bereavement were just immeasurable ...so personalised and my family and I are fortunate to have engaged your care and we praise God for that.The services and help extended out to us went beyond your normal call and you guys will be remembered always in our family ‘s memories. thank you once again and may God bless you and your family.
Love and best wishes for Christmas and the New Year,
theresa,surita,sunil and sudev 💐
Its been exactly 30 days since my husband’s passing...thank you for all your help and kindness. Both you , Liliana and your wonderful assistants were great in your services and the patience and kindness extended to my family during our recent bereavement were just immeasurable ...so personalised and my family and I are fortunate to have engaged your care and we praise God for that.The services and help extended out to us went beyond your normal call and you guys will be remembered always in our family ‘s memories. thank you once again and may God bless you and your family.
Love and best wishes for Christmas and the New Year,
theresa,surita,sunil and sudev 💐
Hi Richard and Liliana,
I just want to say a very big "Thank you" to you both and your team for helping us with the funeral service after my dear husband passed away on 29th Sept 2018.
You were there to help ease the situation by taking care of all the necessary arrangements with various dept. We are truly grateful for all the help. The wake service at home was peaceful and well done.
Your staff were equally efficient and professional. Well trained.
Thank you once again.
Thangam (Mrs. Peter Daniel)
I just want to say a very big "Thank you" to you both and your team for helping us with the funeral service after my dear husband passed away on 29th Sept 2018.
You were there to help ease the situation by taking care of all the necessary arrangements with various dept. We are truly grateful for all the help. The wake service at home was peaceful and well done.
Your staff were equally efficient and professional. Well trained.
Thank you once again.
Thangam (Mrs. Peter Daniel)
Hi Richard & Lilianna
Hard Felt Thank you for your Warm
and Personalise Services during my
Recent Passing of my Beloved wife
Ellen. I will gladly Recommend
Haven Funeral Services to others.
Thank you 🙏
From
Stantly and Daughter
Hard Felt Thank you for your Warm
and Personalise Services during my
Recent Passing of my Beloved wife
Ellen. I will gladly Recommend
Haven Funeral Services to others.
Thank you 🙏
From
Stantly and Daughter
Dear Mr Richard,
I hereby would like to compliment your employees especially Ms Lilianna Voo for the excellent service she provided me and my family from 30 Nov 2018 to 03 Dec 2018.
Ms Lilianna had managed to sort out the entire arrangement and services needed accordingly within a short period of time for my beloved mother’s funeral.
I truly appreciate it.
Thank you.
Norman Sia & Family
I hereby would like to compliment your employees especially Ms Lilianna Voo for the excellent service she provided me and my family from 30 Nov 2018 to 03 Dec 2018.
Ms Lilianna had managed to sort out the entire arrangement and services needed accordingly within a short period of time for my beloved mother’s funeral.
I truly appreciate it.
Thank you.
Norman Sia & Family
Many thanks to Mr Richard and his wife Lily for professionally carrying out the repatriation duties for my late wife recently. They truly have a passionate touch in times of our loss. May God bless all of them at Heaven Funeral Care.
Thanks Richard and Lily. You did a great job with my dads funeral arrangements - settled everything without any issues. Appreciate that you came even at late hours to discuss the plan. Also that you did not hound me on the payments due during this difficult time. God bless the both of you and your team.
I could not have asked for more professional & reliable people to handle my friend’s wake, funeral & other related arrangements than Lili, Richard & their team. They were quick off the mark, their arrangements were tasteful, they were easily contactable, and were swift to act & accommodate us in any requests we had, and I appreciated their personal touch in being physically present throughout as well as their caring follow-up. Having such a capable & compassionate team went a long way to easing what otherwise would have been a difficult process, and I am grateful to have engaged them.
Dear Richard and Liliana,
We would like to extend our sincere
gratitude and appreciation for all of the advise, hard work and dedication provided by you and your staff during our bereavement
You have no idea how much these means to us.
For all the things you do, both big and small, we want to thank you.
You are a blessing!
Tay Family
Paris, Perth, Manila
We would like to extend our sincere
gratitude and appreciation for all of the advise, hard work and dedication provided by you and your staff during our bereavement
You have no idea how much these means to us.
For all the things you do, both big and small, we want to thank you.
You are a blessing!
Tay Family
Paris, Perth, Manila
They did a very good job in handling my father's funeral service. Very professional and dependable. Would rate them as excellent.
Dear Richard n Lily, my family and I wish to thank u for the most beautiful and memorable services that was rendered by u n Lily during the demise of my late husband Joy and not forgetting the boy who were very helpful . I was so awed by such beautiful arrangements of flowers n the hearse. I want to thank u both so much for everything n may the good lord always bless u . Thank u
Dear Richard and Liliana,
Though this is a bit late in coming, nevertheless I wish to thank you for the efforts you had put in in ensuring everything went on well for both the wake service and funeral of my late husband. Your care and concern for me and my family is much appreciated.
Though this is a bit late in coming, nevertheless I wish to thank you for the efforts you had put in in ensuring everything went on well for both the wake service and funeral of my late husband. Your care and concern for me and my family is much appreciated.
Dear Richard & Lili,
While late, this is sent with the deepest of appreciation and the most resounding recommendation for your Heaven Funeral Care services.
You stepped in with heart, compassion, knowledge, and efficiency when we most needed it. Losing our beloved mommy Joan Lim, was immensely painful and disorientating. Both of you stepped in, took our hands, and with professionalism and understanding, you eased the many official and bewildering steps that had to be undertaken at such times. We would have floundered both in grief and in officialdom if not for you.
Thank you for being so knowledgeable yet caring and efficient. As my brother said, my mommy would have liked you Richard. And you too Lili.
You were with us every step of the way, making the needed arrangements for the church, the wake, the certificates, … and most of all, thank you so much Lili for taking so much care with our mommy. She was always beautiful and you managed to keep her so.
We would also like to thank your staff who took care of everyone at the wake and funeral. They were truly helpful, alert, respectful, attentive but never intrusive. Everyone of us appreciated their presence and their services. You have a wonderful team - and all of you combined, brought us much respite, and solace even in the midst of our sorrow.
God Bless all of you. With much thanks,
Helena, on behalf of my entire family
While late, this is sent with the deepest of appreciation and the most resounding recommendation for your Heaven Funeral Care services.
You stepped in with heart, compassion, knowledge, and efficiency when we most needed it. Losing our beloved mommy Joan Lim, was immensely painful and disorientating. Both of you stepped in, took our hands, and with professionalism and understanding, you eased the many official and bewildering steps that had to be undertaken at such times. We would have floundered both in grief and in officialdom if not for you.
Thank you for being so knowledgeable yet caring and efficient. As my brother said, my mommy would have liked you Richard. And you too Lili.
You were with us every step of the way, making the needed arrangements for the church, the wake, the certificates, … and most of all, thank you so much Lili for taking so much care with our mommy. She was always beautiful and you managed to keep her so.
We would also like to thank your staff who took care of everyone at the wake and funeral. They were truly helpful, alert, respectful, attentive but never intrusive. Everyone of us appreciated their presence and their services. You have a wonderful team - and all of you combined, brought us much respite, and solace even in the midst of our sorrow.
God Bless all of you. With much thanks,
Helena, on behalf of my entire family
Hi Richard and Lilly.
I just wanted to thank both of you again for your professionalism, kindness and support in helping my Mum on her final journey. Your knowledge was invaluable. But more than that, the gentleness you showed us made a very difficult period so much easier. On behalf of all my family, thank you Richard and Lilly.
I just wanted to thank both of you again for your professionalism, kindness and support in helping my Mum on her final journey. Your knowledge was invaluable. But more than that, the gentleness you showed us made a very difficult period so much easier. On behalf of all my family, thank you Richard and Lilly.
We used Heaven Funeral Care when my mum passed away. Richard and his team did a wonderful job. What was good was that they take care of everything which is something important during such a painful time.
When my father also subsequently passed away, I called Richard right away, and he immediately came to the house and was helping right away, going the extra mile.
Heaven provides a very courteous, professional and personal service during what is a very stressful time. I wouldn't hesitate to recommend Richard and his team to friends and family. They will look after your needs well and take care of everything for you.
When my father also subsequently passed away, I called Richard right away, and he immediately came to the house and was helping right away, going the extra mile.
Heaven provides a very courteous, professional and personal service during what is a very stressful time. I wouldn't hesitate to recommend Richard and his team to friends and family. They will look after your needs well and take care of everything for you.