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156 entries.
Sam Raj & Family from Kuala Lumpur wrote on March 7, 2018 at 3:58 pm:
Hi Richard and Lilianna.

Good day and please accept my apology for my delayed feedback on the subject. My Family, Relatives and others were extremely please on the manner it was conducted and i would like to strongly stress on your punctuality, professionalism and the manner it was conducted. There was not even a minimum thought of disappointment nor any worries from the beginning till the end as everything went smoothly as planned. Congratulations and Well done-Good Job.
Dr. Kenny Arul from Petaling Jaya wrote on February 24, 2018 at 9:24 pm:
To describe the services in 3 words
Excellence, effectively, professionalism.
Thankyou.
J.Shanthi & Jeevan from Klang wrote on February 10, 2018 at 8:54 am:
Dear Richard,Lili & Team,
Sorry for the delay in writing this.This compliment is long overdue.
We want to sincerely thank you for your excellent service during our recent bereavement.I must say you and your team made it so much easier for us to go through this difficult time. Right from the time my aunt passed on at the hospital(wee hours in the morning) to the final rights at the cemetery you were constantly there and looked into our every need.Richard your punctuality is top notch and Lili your hospitality is extraordinary. I am from the service industry and my expectation of good service is relatively high and i must say you definitely went beyond and above.Thank you for such heart warming service.God bless you.
itu vijay from pontianak wrote on January 13, 2018 at 6:52 pm:
Hi Dear Richard, Lily And The Whole Team.

Thank you for the good service rendered to my demised beloved mother recently.

GBU All
yoona lim from Jakarta wrote on January 13, 2018 at 6:48 pm:
Dear Richard and Lilly,

My family & I would like to take this opportunity. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
Michael Pereira from Sentul wrote on November 28, 2017 at 3:31 pm:
Dear Richard, Lily and Team,

On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.

Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.

Thank you

Sincerely,
Michael Pereira
Michael Pereira from Sentul wrote on November 28, 2017 at 3:19 pm:
Dear Richard, Lily and Team,

On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.

Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.

Thank you
Geetha Gokul Naidu from Petaling Jaya wrote on November 9, 2017 at 2:10 pm:
Dear Richard and Lilly,
On behalf of my family, I would like to extend our heartfelt gratitude and thanks for taking over and organizing my father's funeral. Your attention to detail, professionalism and compassion will not be forgotten.

Warmest regards,
Family of Dr.Gokul R.Naidu
Kumuthini from Subang wrote on November 7, 2017 at 12:43 am:
A big thank you from our heart

Dear Mr Richard, Lilianna and staff,

Our family would love to thank you for the arrangements and proffesional service that you did for us for my late husband, Mr S.Sathiawaran A/L K.Selvarajah. It was so serene, calm and beautiful just like what my husband would have wanted. We would like to thank you from the bottom of our hearts for everything that you did for us because we know it was all done from the heart too. Thank you again.

Regards,
Kumuthini,Pravineesh and family
Sunthar Raj from Kuala Lumpur wrote on November 4, 2017 at 10:43 am:
Dear Richard and Lillian
The Subbiah Naidu family would like to thank both of you for organising our mum's funeral so professionally. You guys took charge of all the arrangements and ceremonies. The passion and attention given to details and the thoughtfulness throughout the 3 days was impressive. Continue being the best always. God bless.
David Lee from Petaling Jaya wrote on November 1, 2017 at 4:17 pm:
Barely 2 days after my wife and i arrived in the UK on holiday, we got the worse nightmare to befall any traveller. At 2am we got the call, her aged mother has just passed away. It hit us really hard as we were in the mountains at beautiful lake district and would take us at least 2 days to reach home.
Despite the confusion my first instinct was to call Richard, whom i found in the internet 2 years ago to undertake my mother's funeral then. It was the most reassuring telephone conversation i have had, he would accept my assignment and could mobilise immediately.
My poor younger brother in law who was at a loss without us was amazed at the speed things moved. As the hours went by, with constant update from home we realised we actually need not rush home. It was a very difficult decision to make though. But we knew for sure Richard and his lovely wife Lili would deliver very well, and they truly did, once again. In a very professional manner too.
Everyone who attended the wake and funeral was impressed, that it was so well organised despite our absence. It actually was just a phone call away. We were very fortunate to have known Richard. He arranged every single thing for us and it all went so well. We watched the funeral procession live via video calls and various video recordings sent by relatives and Richard's team.
A big THANK YOU to Richard, Lili and their superb team. You saved us in our most desperate moment. Very Well Done, we are very blessed to have you.
Rubina Henry from KL wrote on October 27, 2017 at 12:09 pm:
I've never seen a company that provide such attention to details in such a compassionate and discrete manner as Richard and Lily provided from the beginning to the end of my mother-in-law's funeral. Amidst the sadness of losing a loved one, it was such a blessing to have others dealing with all the details, consulting us when needed. Our family are truly thankful to God for you both and would heartily recommend your company to others. God bless.
Param Sivalingam from Subang wrote on October 5, 2017 at 1:21 pm:
Richard and Lily, thank you for a job well done during our recent bereavement. Everything was meticulously arranged to make our bereavement less stressful than it could have been. Once again thank you from all of us.
Subramaniam nair from Seremban wrote on October 3, 2017 at 10:05 pm:
Dear Devan (Richard) ,
My family & I would like to take this opportunity
To thank u & yr wife for the marvellous job u & yr team did in managing & conducting the whole funeral process from the time I called u till the next day when we went to collect the ashes of our beloved mother Leelavathi . Everything was done by u with a phone cal from me even to the extant of getting the foto of our mom which were all ready before our late mom was brought to the Hse and getting the death certificate extracted without having me going to the registration office personally.The tent ,food , settings all were done. U & yr wife were so committed in making sure everything ran smoothly . Drinks to the visitors were all organised , flowers were received & displaced orderly , yr wife was personally taking care of the visitors , cleanliness , not only in the Hse around where our mother was placed but also outside . All other matters connected to the funeral were well organised & well placed . Everyone who came to the funeral was so impressed with yr service & many requested yr card . There are many more things y & yr team did which I cannot express everything in writing but all what I can say is my family would like to convey our gratitude to u & yr team for the professionalism & wish u all good success in yr field .We will not hesitate to recommend any one to use your services if they require. TQ.🙏 Maniam nair & family , Seremban .
Sumitra Valliappan wrote on August 10, 2017 at 2:51 pm:
Dear Richard, Lilliana and the whole team at Heaven Funeral Care,

Thank you for your utmost care and genuine compassion during our recent bereavement. On behalf of my whole family, all my uncles and aunties, thank you for also taking the time to tend to all our needs during my Grandmother's recent demise.

It was a beautiful send off we gave her, and our personal gratitude to Lillianna for being there for us. Thank you also for the beautiful casket which put a smile on all our faces despite the sadness we were experiencing.

God bless you all and keep up the great work!

Our best regards,

The family of Callista De Mello
helen lee wrote on August 8, 2017 at 12:39 am:
My family would like to express our deepest appreciation to Richard and liliyana for the efficient and compassionate service rendered for my mom Mdm Wong mee hung's funeral arrangements. Thumbs up for making my mom look so radiant and beautiful. Everything including the transport of casket back to kuching was done so seamlessly that we can focus on paying our respect to my mom and not worry about the logistics. Will strongly recommend you to friends. Keep up your excellent work and God's favour be upon you.
Christopher Sydney De Cruz wrote on July 12, 2017 at 11:25 am:
Dear Richard, Liliana and team,
On behalf of my brother's wife and the family, I wish to extend my utmost gratitude and heartfelt thanks for the excellent services rendered by you and Liliana. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
God bless.

Christopher Sydney De Cruz.
(On behalf of the spouse and family of Francis De Cruz)
Reuban S. Devadass wrote on June 20, 2017 at 7:03 pm:
Dear Mr. Richard and the entire team,


I am writing this because I must express my heart- left thanks to you and your team for the fantastic job you have done for my father's funeral. On behalf of my family members I want to thank you and your team on the arrangement you have made for my father's funeral service and the professionalism shown by your entire team.

We could not expected better than this for a such a service and the arrangements you made. You helped us to give our father a grand send off with the arrangement you made. We are very proud to see our father had a grand funeral…all thanks to you. The one thing I have noticed during the entire funeral function was, you and your team had maintained the highest level of professionalism in dealing with the situation. Every minute details were taken care by you.

One thing that every human should have at the end of his life is a proper funeral and you are making sure this is done till the end. I would highly recommend your service to anyone who want to seek for a proper funeral for their loved ones.

Once again thank you so much from deep of our heart.

With regards from all the children of the late Daniel
Malar Daniel
Anita Nesamalar Daniel
Justin Dinesh Devaraj Daniel
Reuban Devadass Daniel
Reva Wimalaathithan from Sunway wrote on April 21, 2017 at 2:10 pm:
Dear Mr.Richard & colleagues,

I wish to express our heart-felt thanks for all your support and expertise as you guided us through the funeral process and organised all our wishes and plans.

Your sympathy and understanding in such an emotional time, created a firm foundation for us to carry out our mother’s spiritual beliefs and wishes.

I really appreciated your pro-active professional expertise, as you made the arrangements as easy for us as they could be.

On behalf of my family, our thanks to you all.

Mrs.Revathy.
Sunway.
David wrote on April 2, 2017 at 9:45 am:
Very good service