Guestbook

5.0

03:59 05 Jun 20

Extremely professional service and grateful to Richard and team for managing the funeral arrangements of my late grandmother. It felt like they were taking care of their own family. From the first call to inform them- right till the end, the team demonstrated excellent care, support, respect and professionalism. To put it in simple words, there are many funeral companies out there, but by far this is the best, because they genuinely care and they leave a lasting impression.

Kamilashini Theyagarajan

02:17 05 Jun 20

Dear staff of Heaven Funeral Care, Thank you for helping us through this painful process from beginning to end. No one can ever be prepared for the death of their loved ones. We appreciate all the support from the entire staff. Taking charge from the mortuary right up to immersing the ashes in the sea was all taken care of. Even the death certificates were arranged and door delivered to us. Richard and Lily were fantastic, they were there throughout and oversaw everything personally. Hindu... ceremonies is very meticulous and there are probably hundred of things that is needed to conduct it and we were so thankful that both of them took care of every single detail of it and made it less taxing and hectic for all of us. We are so thankful for having both of you managing dad's funeral. You took charge of everything and gave us ample of time to mourn and grief. You guys were great and thank you again from the bottom of our hearts. Thanks again,Family of the late Theyagarajan Pillai.read more

Zoya Malik

07:38 17 May 20

We would like to extend our utmost gratitude to Mr and Mrs Richard of Heaven Funeral Care. We realised after acquiring their services that we could not have chosen better. We say this because not only did they look into every aspect of the funeral meticulously but they did so with humble compassion. The Hindu Funeral rights were conducted so seamlessly by them that we did not have to give second thought to any aspect of it. They also looked into our emotional needs, constantly providing a... shoulder to lean on. In essence it felt like we had not hired a third party but had sought the help of family. There are no words that can truly describe how these wonderful people had eased our burden in such painful times. We can never thank them enough for their service to our family.read more

Sumita Devadas

12:09 08 Mar 20

I do not have enough words to describe the professionalism, support and care provided by Richard and Lili during our recent bereavement. Richard showed up at the hospital within minutes of us calling him and immediately took charge in helping us deal with our grief, and at the same time, managed the necessary administrative tasks. He provided the much needed guidance as to what we needed to do and did not overwhelm us with too much information. He was extremely patient and not once appeared... pushy or overbearing or imposing. Lili too was so caring and looked into every detail. It was very reassuring having them around.They literally took care of everything. Our deepest gratitude to them for a good send off for my beloved uncle.read more

Anita Shan

03:53 21 Jan 20

Dearest Richard and Lillian, I wish to acknowledge with deep appreciation your professionalism, care and support shown to us during the time of my father's passing. It was during Deepavali eve and your ability to put together everything; from finding a parlour for the wake, a priest willing to do the rites, compassion and attention to detail were done without any compromise!! it brought us great comfort knowing that my father received exceptional care and was treated with dignity and... respect right to the end. The arrangements were beautiful and reduced my burden and stress during that time. The arrangements to go to Port Klang was smooth,comforting and assuring. Our hearts will forever be grateful to you and your outstanding staff! Thank you! ! With much appreciation and love.read more

achandra sekerem

16:01 19 Jan 20

Am located in Dubai, so was always worried if something untoward happened to either of my parents in Malaysia. Have seen how complicated ceremonies for a Hindu burial can be and who or what would we do to organise the funeral rites in the right way, so deceased soul goes happy.When I contacted Richard and later met Richard and Lily, I knew Heaven Funeral Care was the right choice. And throughout the arrangement on death certificate, obituary advertisement, arrangement of canopy, tables, food,... flowers and food, priest, everything went perfectly, even the throwing of ashes into sea. And I really mean perfectly, always patient, quick responses,pro active, even bringing water to guests, everything was done well!I highly recommend Heaven Funeral Care services and team headed by Richard and Lily making sure all goes well.read more

Padma Arumugam

12:32 10 Jan 20

We hired Heaven Funeral Care for my late fathers funeral held a day ago. Richard, Lily and their team was excellent and efficient. From the moment arriving to the hospital till the scattering of the ashes. He had everything in hand and ready even for things we forget – he was ever ready at hand. Truly amazed at their commitment and passion in what they did for us. Definitely highly recommended.

Maple Chan

06:33 15 Dec 19

I can't thank Richard, lily and the team enough for taking care of my late dad's funeral. Both of them are so passionate about the job. They took care of every single details before, during the 5 days funeral and even after the funeral. They even stayed up late and went the extra miles to make sure the everything was in order. My family and I are really gladful that we engaged with Heaven Funeral care for my late dad's funeral. I would definitely recommend their services!

Chris Khoo

06:24 15 Dec 19

Just recently had Richard and Lily alongside their team manage the best funeral send off for my father in law that one could ask for. These people always show passion in everything that they do. From staying back beyond hours to pickup rubbish, clean up the place, offer food and drinks to visitors, right up till recommending and sourcing random things that need to be bought. Truly amazed at their service, passion and understanding of the entire funeral service. Surely a service id highly... recommend.read more

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196 entries.

Sarah Melissa wrote on May 22, 2015 at 3:35 pm

Would just like to leave a note of gratitude to Heaven Funeral Care and their staff members for their outstanding teamwork. I am very pleased with the services provided by the whole team. Thank you so much for everything you have done in respect to the passing of my husband. I couldn't have asked for more. Sincerely, thank you.

Heo Kit Zhun wrote on May 20, 2015 at 9:19 pm

Thank you so much Richard and Lilianna for professionally handling this occasion so well for us. These people are the most honest of all you can find with no sugar coated words as they took the trouble to know who our father was before preparing for his funeral. Many relatives commented on how they have never been to a better prepared funeral as this. On behalf of the family i cannot thank you enough for all you have done for us. Thank you, and thank you again.

Fong Lee Leng wrote on May 12, 2015 at 4:19 pm

I would like to thank you Heaven Funeral Care to their whole team for their wonderful service and kindness during my grandfather's funeral.

The Mukherjees wrote on April 23, 2015 at 9:32 pm

We'd like to express our most sincere and heartfelt thanks to Richard and Liliana for taking such wonderful care of our mother from the time she passed, her funeral arrangements and to her final committal. Everything was carried out with such respect and care, with attention to minute details, giving us the family, time to grieve for our mother. You honoured our mother by giving her the dignity she deserved. May God bless you both abundantly for this special ministry of yours.

Kelly Chin Mei Ling wrote on April 16, 2015 at 6:16 am

Thanks for the wonderful job for all of your care and compassion your extended to us all in the passing of Daniel . You are all very special people and helped us all deal with this difficult time better than we thought we ever could. Sincere Thanks

Yong Teck Meng wrote on April 13, 2015 at 1:37 am

It is very difficult to put into words how much i have appreciated the kindness Richard and his lovely wife Lilianna showed to me and my extended family at the sudden death of my beloved wife juliet from heart failure.Heaven Funeral Care's Director Richard very wisely suggested we take a 3 days 2 night's Funeral service package. Its really helped in the grieving process. This undertaker have my highest recommendation because of their attention to every detail of the funeral . They answered all our questions and listened to our ideas, and made suggestions that helped to make the funeral service very personal for us. I really appreciated their services and genuine cconcern helped us through the difficult time.

Alphonso David wrote on April 12, 2015 at 3:49 pm

On behalf of my family, I would like to thank Mr. Richard, Lillian and the staff of Heaven FC for the great and wonderful send off you gave my brother few weeks back.
It was so smooth and beautiful; with all needs taken care off; personal touch given by all of you towards taking care of all the needful during those difficult times.
May God continue to bless all of you in abundance always.

Vasanthan G. wrote on April 6, 2015 at 6:09 pm

I would like to write and give my personal thanks to Heaven Funeral Care for their help and kindness at such a very difficult time for me and my wife. Heaven Funeral Care was absolutely wonderful throughout , so caring and helpful during my daugther's funeral. Give thanks......

Shailendra Siva wrote on April 1, 2015 at 12:44 pm

I would like to say many thanks and gratitude to Richard Ernest and your team during my husband's funeral. Every little touch was amazing and made my husband's funeral a memorable one. Most appreciative of your services. Shailendra Siva

Daniel chong wrote on March 31, 2015 at 8:39 pm

Its not easy to get a funeral under taker that good services with an affordable price and beautiful decoration! Thank you very much for my aunty's funeral arrangement to her final dignity sent off. Everyone was very impressed the wonderful services provided by lilianna.

Soo Tian Meng wrote on March 25, 2015 at 8:15 pm

We'd like to express our most sincere thanks to your for taking such wonderful care of my son,his funeral arrangement and to his final committal. Everything was carried out with such respect and care,giving us,the family time to grieve for our son/ brother without worrying about details.

Alexandra M. wrote on March 19, 2015 at 9:21 pm

I highly recommend Heaven Funeral Service to take care of your burial needs. Both Lilianna and Richard have been extremely genuine and compassionate. Since father passed away, I have been lost and had no idea what needed to be done. But Lilianna was there to walk with me and my family through every step of the process. She made sure everything was alright and gave us nothing to worry about so that we could focus only on grieving and sending our father to a better resting place. A million thanks to the company. God bless!

Simon Wong wrote on March 12, 2015 at 12:30 pm

I would like to commend Richard and Lilianna for striving towards customer satisfaction, ensuring us a near perfect and smooth-sailing service throughout the grieving over the loss of our mother. Very grateful for the company's attentiveness even in the most minute details. Thank you so much.

Chong Kim Han wrote on March 8, 2015 at 11:57 pm

True mark of a service team. Sincere thanks to the whole team for your dedicated service.
Chong.

Nisha wrote on February 14, 2015 at 1:59 pm

I would like to express my gratitude to both Richard and Lillian for their incredible support, sensitivity and kindness during an incredibly difficult time for my family and I. They delivered as promised and went far beyond that what was required. Their little touches that most of us take for granted, helped us get through a lot of the challenges. Their help enabled us to focus on what's important during the loss of a loved one; grieving and saying goodbye. We will always be grateful and comforted by their presence and work. Thank you once again, Nisha

Prema Menon wrote on February 10, 2015 at 12:00 pm

My family and I would like to thank you and your lovely wife for the best services rendered to us during my Dad's funeral. Every little touch was beautifully and sincerely done every step of the way till the end..
God bless you both always..
Regards
Prema Menon

Heaven Funeral Care

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