John Jerald
03:59 05 Jun 20
Extremely professional service and grateful to Richard and team for managing the funeral arrangements of my late grandmother. It felt like they were taking care of their own family. From the first call to inform them- right till the end, the team demonstrated excellent care, support, respect and professionalism. To put it in simple words, there are many funeral companies out there, but by far this is the best, because they genuinely care and they leave a lasting impression.
Kamilashini Theyagarajan
02:17 05 Jun 20
Dear staff of Heaven Funeral Care, Thank you for helping us through this painful process from beginning to end. No one can ever be prepared for the death of their loved ones. We appreciate all the support from the entire staff. Taking charge from the mortuary right up to immersing the ashes in the sea was all taken care of. Even the death certificates were arranged and door delivered to us. Richard and Lily were fantastic, they were there throughout and oversaw everything personally. Hindu... ceremonies is very meticulous and there are probably hundred of things that is needed to conduct it and we were so thankful that both of them took care of every single detail of it and made it less taxing and hectic for all of us. We are so thankful for having both of you managing dad's funeral. You took charge of everything and gave us ample of time to mourn and grief. You guys were great and thank you again from the bottom of our hearts. Thanks again,Family of the late Theyagarajan Pillai.read more
Zoya Malik
07:38 17 May 20
We would like to extend our utmost gratitude to Mr and Mrs Richard of Heaven Funeral Care. We realised after acquiring their services that we could not have chosen better. We say this because not only did they look into every aspect of the funeral meticulously but they did so with humble compassion. The Hindu Funeral rights were conducted so seamlessly by them that we did not have to give second thought to any aspect of it. They also looked into our emotional needs, constantly providing a... shoulder to lean on. In essence it felt like we had not hired a third party but had sought the help of family. There are no words that can truly describe how these wonderful people had eased our burden in such painful times. We can never thank them enough for their service to our family.read more
Sumita Devadas
12:09 08 Mar 20
I do not have enough words to describe the professionalism, support and care provided by Richard and Lili during our recent bereavement. Richard showed up at the hospital within minutes of us calling him and immediately took charge in helping us deal with our grief, and at the same time, managed the necessary administrative tasks. He provided the much needed guidance as to what we needed to do and did not overwhelm us with too much information. He was extremely patient and not once appeared... pushy or overbearing or imposing. Lili too was so caring and looked into every detail. It was very reassuring having them around.They literally took care of everything. Our deepest gratitude to them for a good send off for my beloved uncle.read more
Anita Shan
03:53 21 Jan 20
Dearest Richard and Lillian, I wish to acknowledge with deep appreciation your professionalism, care and support shown to us during the time of my father's passing. It was during Deepavali eve and your ability to put together everything; from finding a parlour for the wake, a priest willing to do the rites, compassion and attention to detail were done without any compromise!! it brought us great comfort knowing that my father received exceptional care and was treated with dignity and... respect right to the end. The arrangements were beautiful and reduced my burden and stress during that time. The arrangements to go to Port Klang was smooth,comforting and assuring. Our hearts will forever be grateful to you and your outstanding staff! Thank you! ! With much appreciation and love.read more
achandra sekerem
16:01 19 Jan 20
Am located in Dubai, so was always worried if something untoward happened to either of my parents in Malaysia. Have seen how complicated ceremonies for a Hindu burial can be and who or what would we do to organise the funeral rites in the right way, so deceased soul goes happy.When I contacted Richard and later met Richard and Lily, I knew Heaven Funeral Care was the right choice. And throughout the arrangement on death certificate, obituary advertisement, arrangement of canopy, tables, food,... flowers and food, priest, everything went perfectly, even the throwing of ashes into sea. And I really mean perfectly, always patient, quick responses,pro active, even bringing water to guests, everything was done well!I highly recommend Heaven Funeral Care services and team headed by Richard and Lily making sure all goes well.read more
Padma Arumugam
12:32 10 Jan 20
We hired Heaven Funeral Care for my late fathers funeral held a day ago. Richard, Lily and their team was excellent and efficient. From the moment arriving to the hospital till the scattering of the ashes. He had everything in hand and ready even for things we forget – he was ever ready at hand. Truly amazed at their commitment and passion in what they did for us. Definitely highly recommended.
Maple Chan
06:33 15 Dec 19
I can't thank Richard, lily and the team enough for taking care of my late dad's funeral. Both of them are so passionate about the job. They took care of every single details before, during the 5 days funeral and even after the funeral. They even stayed up late and went the extra miles to make sure the everything was in order. My family and I are really gladful that we engaged with Heaven Funeral care for my late dad's funeral. I would definitely recommend their services!
Chris Khoo
06:24 15 Dec 19
Just recently had Richard and Lily alongside their team manage the best funeral send off for my father in law that one could ask for. These people always show passion in everything that they do. From staying back beyond hours to pickup rubbish, clean up the place, offer food and drinks to visitors, right up till recommending and sourcing random things that need to be bought. Truly amazed at their service, passion and understanding of the entire funeral service. Surely a service id highly... recommend.read more
196 entries.
Hi Richard and Lilianna.
Good day and please accept my apology for my delayed feedback on the subject. My Family, Relatives and others were extremely please on the manner it was conducted and i would like to strongly stress on your punctuality, professionalism and the manner it was conducted. There was not even a minimum thought of disappointment nor any worries from the beginning till the end as everything went smoothly as planned. Congratulations and Well done-Good Job.
Good day and please accept my apology for my delayed feedback on the subject. My Family, Relatives and others were extremely please on the manner it was conducted and i would like to strongly stress on your punctuality, professionalism and the manner it was conducted. There was not even a minimum thought of disappointment nor any worries from the beginning till the end as everything went smoothly as planned. Congratulations and Well done-Good Job.
To describe the services in 3 words
Excellence, effectively, professionalism.
Thankyou.
Excellence, effectively, professionalism.
Thankyou.
Dear Richard,Lili & Team,
Sorry for the delay in writing this.This compliment is long overdue.
We want to sincerely thank you for your excellent service during our recent bereavement.I must say you and your team made it so much easier for us to go through this difficult time. Right from the time my aunt passed on at the hospital(wee hours in the morning) to the final rights at the cemetery you were constantly there and looked into our every need.Richard your punctuality is top notch and Lili your hospitality is extraordinary. I am from the service industry and my expectation of good service is relatively high and i must say you definitely went beyond and above.Thank you for such heart warming service.God bless you.
Sorry for the delay in writing this.This compliment is long overdue.
We want to sincerely thank you for your excellent service during our recent bereavement.I must say you and your team made it so much easier for us to go through this difficult time. Right from the time my aunt passed on at the hospital(wee hours in the morning) to the final rights at the cemetery you were constantly there and looked into our every need.Richard your punctuality is top notch and Lili your hospitality is extraordinary. I am from the service industry and my expectation of good service is relatively high and i must say you definitely went beyond and above.Thank you for such heart warming service.God bless you.
Hi Dear Richard, Lily And The Whole Team.
Thank you for the good service rendered to my demised beloved mother recently.
GBU All
Thank you for the good service rendered to my demised beloved mother recently.
GBU All
Dear Richard and Lilly,
My family & I would like to take this opportunity. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
My family & I would like to take this opportunity. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
Dear Richard, Lily and Team,
On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.
Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.
Thank you
Sincerely,
Michael Pereira
On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.
Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.
Thank you
Sincerely,
Michael Pereira
Dear Richard, Lily and Team,
On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.
Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.
Thank you
On behalf of my family, I would want to thank all of you for your wonderful service during my grandad (Mr Anthony Cruz Pereira’s) funeral.
I was also informed that it’s your first service for a man who has lived 102 years.
Hospitality means Heaven Funeral Care.
We will always remember you & keep you in our prayers.
Thank you
Dear Richard and Lilly,
On behalf of my family, I would like to extend our heartfelt gratitude and thanks for taking over and organizing my father's funeral. Your attention to detail, professionalism and compassion will not be forgotten.
Warmest regards,
Family of Dr.Gokul R.Naidu
On behalf of my family, I would like to extend our heartfelt gratitude and thanks for taking over and organizing my father's funeral. Your attention to detail, professionalism and compassion will not be forgotten.
Warmest regards,
Family of Dr.Gokul R.Naidu
A big thank you from our heart
Dear Mr Richard, Lilianna and staff,
Our family would love to thank you for the arrangements and proffesional service that you did for us for my late husband, Mr S.Sathiawaran A/L K.Selvarajah. It was so serene, calm and beautiful just like what my husband would have wanted. We would like to thank you from the bottom of our hearts for everything that you did for us because we know it was all done from the heart too. Thank you again.
Regards,
Kumuthini,Pravineesh and family
Dear Mr Richard, Lilianna and staff,
Our family would love to thank you for the arrangements and proffesional service that you did for us for my late husband, Mr S.Sathiawaran A/L K.Selvarajah. It was so serene, calm and beautiful just like what my husband would have wanted. We would like to thank you from the bottom of our hearts for everything that you did for us because we know it was all done from the heart too. Thank you again.
Regards,
Kumuthini,Pravineesh and family
Dear Richard and Lillian
The Subbiah Naidu family would like to thank both of you for organising our mum's funeral so professionally. You guys took charge of all the arrangements and ceremonies. The passion and attention given to details and the thoughtfulness throughout the 3 days was impressive. Continue being the best always. God bless.
The Subbiah Naidu family would like to thank both of you for organising our mum's funeral so professionally. You guys took charge of all the arrangements and ceremonies. The passion and attention given to details and the thoughtfulness throughout the 3 days was impressive. Continue being the best always. God bless.
Barely 2 days after my wife and i arrived in the UK on holiday, we got the worse nightmare to befall any traveller. At 2am we got the call, her aged mother has just passed away. It hit us really hard as we were in the mountains at beautiful lake district and would take us at least 2 days to reach home.
Despite the confusion my first instinct was to call Richard, whom i found in the internet 2 years ago to undertake my mother's funeral then. It was the most reassuring telephone conversation i have had, he would accept my assignment and could mobilise immediately.
My poor younger brother in law who was at a loss without us was amazed at the speed things moved. As the hours went by, with constant update from home we realised we actually need not rush home. It was a very difficult decision to make though. But we knew for sure Richard and his lovely wife Lili would deliver very well, and they truly did, once again. In a very professional manner too.
Everyone who attended the wake and funeral was impressed, that it was so well organised despite our absence. It actually was just a phone call away. We were very fortunate to have known Richard. He arranged every single thing for us and it all went so well. We watched the funeral procession live via video calls and various video recordings sent by relatives and Richard's team.
A big THANK YOU to Richard, Lili and their superb team. You saved us in our most desperate moment. Very Well Done, we are very blessed to have you.
Despite the confusion my first instinct was to call Richard, whom i found in the internet 2 years ago to undertake my mother's funeral then. It was the most reassuring telephone conversation i have had, he would accept my assignment and could mobilise immediately.
My poor younger brother in law who was at a loss without us was amazed at the speed things moved. As the hours went by, with constant update from home we realised we actually need not rush home. It was a very difficult decision to make though. But we knew for sure Richard and his lovely wife Lili would deliver very well, and they truly did, once again. In a very professional manner too.
Everyone who attended the wake and funeral was impressed, that it was so well organised despite our absence. It actually was just a phone call away. We were very fortunate to have known Richard. He arranged every single thing for us and it all went so well. We watched the funeral procession live via video calls and various video recordings sent by relatives and Richard's team.
A big THANK YOU to Richard, Lili and their superb team. You saved us in our most desperate moment. Very Well Done, we are very blessed to have you.
I've never seen a company that provide such attention to details in such a compassionate and discrete manner as Richard and Lily provided from the beginning to the end of my mother-in-law's funeral. Amidst the sadness of losing a loved one, it was such a blessing to have others dealing with all the details, consulting us when needed. Our family are truly thankful to God for you both and would heartily recommend your company to others. God bless.
Richard and Lily, thank you for a job well done during our recent bereavement. Everything was meticulously arranged to make our bereavement less stressful than it could have been. Once again thank you from all of us.
Dear Devan (Richard) ,
My family & I would like to take this opportunity
To thank u & yr wife for the marvellous job u & yr team did in managing & conducting the whole funeral process from the time I called u till the next day when we went to collect the ashes of our beloved mother Leelavathi . Everything was done by u with a phone cal from me even to the extant of getting the foto of our mom which were all ready before our late mom was brought to the Hse and getting the death certificate extracted without having me going to the registration office personally.The tent ,food , settings all were done. U & yr wife were so committed in making sure everything ran smoothly . Drinks to the visitors were all organised , flowers were received & displaced orderly , yr wife was personally taking care of the visitors , cleanliness , not only in the Hse around where our mother was placed but also outside . All other matters connected to the funeral were well organised & well placed . Everyone who came to the funeral was so impressed with yr service & many requested yr card . There are many more things y & yr team did which I cannot express everything in writing but all what I can say is my family would like to convey our gratitude to u & yr team for the professionalism & wish u all good success in yr field .We will not hesitate to recommend any one to use your services if they require. TQ.🙏 Maniam nair & family , Seremban .
My family & I would like to take this opportunity
To thank u & yr wife for the marvellous job u & yr team did in managing & conducting the whole funeral process from the time I called u till the next day when we went to collect the ashes of our beloved mother Leelavathi . Everything was done by u with a phone cal from me even to the extant of getting the foto of our mom which were all ready before our late mom was brought to the Hse and getting the death certificate extracted without having me going to the registration office personally.The tent ,food , settings all were done. U & yr wife were so committed in making sure everything ran smoothly . Drinks to the visitors were all organised , flowers were received & displaced orderly , yr wife was personally taking care of the visitors , cleanliness , not only in the Hse around where our mother was placed but also outside . All other matters connected to the funeral were well organised & well placed . Everyone who came to the funeral was so impressed with yr service & many requested yr card . There are many more things y & yr team did which I cannot express everything in writing but all what I can say is my family would like to convey our gratitude to u & yr team for the professionalism & wish u all good success in yr field .We will not hesitate to recommend any one to use your services if they require. TQ.🙏 Maniam nair & family , Seremban .
Dear Richard, Lilliana and the whole team at Heaven Funeral Care,
Thank you for your utmost care and genuine compassion during our recent bereavement. On behalf of my whole family, all my uncles and aunties, thank you for also taking the time to tend to all our needs during my Grandmother's recent demise.
It was a beautiful send off we gave her, and our personal gratitude to Lillianna for being there for us. Thank you also for the beautiful casket which put a smile on all our faces despite the sadness we were experiencing.
God bless you all and keep up the great work!
Our best regards,
The family of Callista De Mello
Thank you for your utmost care and genuine compassion during our recent bereavement. On behalf of my whole family, all my uncles and aunties, thank you for also taking the time to tend to all our needs during my Grandmother's recent demise.
It was a beautiful send off we gave her, and our personal gratitude to Lillianna for being there for us. Thank you also for the beautiful casket which put a smile on all our faces despite the sadness we were experiencing.
God bless you all and keep up the great work!
Our best regards,
The family of Callista De Mello
My family would like to express our deepest appreciation to Richard and liliyana for the efficient and compassionate service rendered for my mom Mdm Wong mee hung's funeral arrangements. Thumbs up for making my mom look so radiant and beautiful. Everything including the transport of casket back to kuching was done so seamlessly that we can focus on paying our respect to my mom and not worry about the logistics. Will strongly recommend you to friends. Keep up your excellent work and God's favour be upon you.
Dear Richard, Liliana and team,
On behalf of my brother's wife and the family, I wish to extend my utmost gratitude and heartfelt thanks for the excellent services rendered by you and Liliana. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
God bless.
Christopher Sydney De Cruz.
(On behalf of the spouse and family of Francis De Cruz)
On behalf of my brother's wife and the family, I wish to extend my utmost gratitude and heartfelt thanks for the excellent services rendered by you and Liliana. We are particularly impressed with by the high standard of services related to funeral arrangements and most importantly the advice, care and attention that follows. Although this is a sad moment for the family, nevertheless, you and your team have performed exceptionally well in easing our burden and duties in this time of sorrow. A special thank you to Liliana for your patience, understanding and words of comfort.
God bless.
Christopher Sydney De Cruz.
(On behalf of the spouse and family of Francis De Cruz)
Dear Mr. Richard and the entire team,
I am writing this because I must express my heart- left thanks to you and your team for the fantastic job you have done for my father's funeral. On behalf of my family members I want to thank you and your team on the arrangement you have made for my father's funeral service and the professionalism shown by your entire team.
We could not expected better than this for a such a service and the arrangements you made. You helped us to give our father a grand send off with the arrangement you made. We are very proud to see our father had a grand funeral…all thanks to you. The one thing I have noticed during the entire funeral function was, you and your team had maintained the highest level of professionalism in dealing with the situation. Every minute details were taken care by you.
One thing that every human should have at the end of his life is a proper funeral and you are making sure this is done till the end. I would highly recommend your service to anyone who want to seek for a proper funeral for their loved ones.
Once again thank you so much from deep of our heart.
With regards from all the children of the late Daniel
Malar Daniel
Anita Nesamalar Daniel
Justin Dinesh Devaraj Daniel
Reuban Devadass Daniel
I am writing this because I must express my heart- left thanks to you and your team for the fantastic job you have done for my father's funeral. On behalf of my family members I want to thank you and your team on the arrangement you have made for my father's funeral service and the professionalism shown by your entire team.
We could not expected better than this for a such a service and the arrangements you made. You helped us to give our father a grand send off with the arrangement you made. We are very proud to see our father had a grand funeral…all thanks to you. The one thing I have noticed during the entire funeral function was, you and your team had maintained the highest level of professionalism in dealing with the situation. Every minute details were taken care by you.
One thing that every human should have at the end of his life is a proper funeral and you are making sure this is done till the end. I would highly recommend your service to anyone who want to seek for a proper funeral for their loved ones.
Once again thank you so much from deep of our heart.
With regards from all the children of the late Daniel
Malar Daniel
Anita Nesamalar Daniel
Justin Dinesh Devaraj Daniel
Reuban Devadass Daniel
Dear Mr.Richard & colleagues,
I wish to express our heart-felt thanks for all your support and expertise as you guided us through the funeral process and organised all our wishes and plans.
Your sympathy and understanding in such an emotional time, created a firm foundation for us to carry out our mother’s spiritual beliefs and wishes.
I really appreciated your pro-active professional expertise, as you made the arrangements as easy for us as they could be.
On behalf of my family, our thanks to you all.
Mrs.Revathy.
Sunway.
I wish to express our heart-felt thanks for all your support and expertise as you guided us through the funeral process and organised all our wishes and plans.
Your sympathy and understanding in such an emotional time, created a firm foundation for us to carry out our mother’s spiritual beliefs and wishes.
I really appreciated your pro-active professional expertise, as you made the arrangements as easy for us as they could be.
On behalf of my family, our thanks to you all.
Mrs.Revathy.
Sunway.
Very good service