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John Jerald
John Jerald
03:59 05 Jun 20
Extremely professional service and grateful to Richard and team for managing the funeral arrangements of my late grandmother. It felt like they were taking care of their own family. From the first call to inform them- right till the end, the team demonstrated excellent care, support, respect and professionalism. To put it in simple words, there are many funeral companies out there, but by far this is the best, because they genuinely care and they leave a lasting impression.
Kamilashini Theyagarajan
Kamilashini Theyagarajan
02:17 05 Jun 20
Dear staff of Heaven Funeral Care, Thank you for helping us through this painful process from beginning to end. No one can ever be prepared for the death of their loved ones. We appreciate all the support from the entire staff. Taking charge from the mortuary right up to immersing the ashes in the sea was all taken care of. Even the death certificates were arranged and door delivered to us. Richard and Lily were fantastic, they were there throughout and oversaw everything personally. Hindu... ceremonies is very meticulous and there are probably hundred of things that is needed to conduct it and we were so thankful that both of them took care of every single detail of it and made it less taxing and hectic for all of us. We are so thankful for having both of you managing dad's funeral. You took charge of everything and gave us ample of time to mourn and grief. You guys were great and thank you again from the bottom of our hearts. Thanks again,Family of the late Theyagarajan Pillai.read more
Zoya Malik
Zoya Malik
07:38 17 May 20
We would like to extend our utmost gratitude to Mr and Mrs Richard of Heaven Funeral Care. We realised after acquiring their services that we could not have chosen better. We say this because not only did they look into every aspect of the funeral meticulously but they did so with humble compassion. The Hindu Funeral rights were conducted so seamlessly by them that we did not have to give second thought to any aspect of it. They also looked into our emotional needs, constantly providing a... shoulder to lean on. In essence it felt like we had not hired a third party but had sought the help of family. There are no words that can truly describe how these wonderful people had eased our burden in such painful times. We can never thank them enough for their service to our family.read more
Sumita Devadas
Sumita Devadas
12:09 08 Mar 20
I do not have enough words to describe the professionalism, support and care provided by Richard and Lili during our recent bereavement. Richard showed up at the hospital within minutes of us calling him and immediately took charge in helping us deal with our grief, and at the same time, managed the necessary administrative tasks. He provided the much needed guidance as to what we needed to do and did not overwhelm us with too much information. He was extremely patient and not once appeared... pushy or overbearing or imposing. Lili too was so caring and looked into every detail. It was very reassuring having them around.They literally took care of everything. Our deepest gratitude to them for a good send off for my beloved uncle.read more
Anita Shan
Anita Shan
03:53 21 Jan 20
Dearest Richard and Lillian, I wish to acknowledge with deep appreciation your professionalism, care and support shown to us during the time of my father's passing. It was during Deepavali eve and your ability to put together everything; from finding a parlour for the wake, a priest willing to do the rites, compassion and attention to detail were done without any compromise!! it brought us great comfort knowing that my father received exceptional care and was treated with dignity and... respect right to the end. The arrangements were beautiful and reduced my burden and stress during that time. The arrangements to go to Port Klang was smooth,comforting and assuring. Our hearts will forever be grateful to you and your outstanding staff! Thank you! ! With much appreciation and love.read more
achandra sekerem
achandra sekerem
16:01 19 Jan 20
Am located in Dubai, so was always worried if something untoward happened to either of my parents in Malaysia. Have seen how complicated ceremonies for a Hindu burial can be and who or what would we do to organise the funeral rites in the right way, so deceased soul goes happy.When I contacted Richard and later met Richard and Lily, I knew Heaven Funeral Care was the right choice. And throughout the arrangement on death certificate, obituary advertisement, arrangement of canopy, tables, food,... flowers and food, priest, everything went perfectly, even the throwing of ashes into sea. And I really mean perfectly, always patient, quick responses,pro active, even bringing water to guests, everything was done well!I highly recommend Heaven Funeral Care services and team headed by Richard and Lily making sure all goes well.read more
Padma Arumugam
Padma Arumugam
12:32 10 Jan 20
We hired Heaven Funeral Care for my late fathers funeral held a day ago. Richard, Lily and their team was excellent and efficient. From the moment arriving to the hospital till the scattering of the ashes. He had everything in hand and ready even for things we forget – he was ever ready at hand. Truly amazed at their commitment and passion in what they did for us. Definitely highly recommended.
Maple Chan
Maple Chan
06:33 15 Dec 19
I can't thank Richard, lily and the team enough for taking care of my late dad's funeral. Both of them are so passionate about the job. They took care of every single details before, during the 5 days funeral and even after the funeral. They even stayed up late and went the extra miles to make sure the everything was in order. My family and I are really gladful that we engaged with Heaven Funeral care for my late dad's funeral. I would definitely recommend their services!
Chris Khoo
Chris Khoo
06:24 15 Dec 19
Just recently had Richard and Lily alongside their team manage the best funeral send off for my father in law that one could ask for. These people always show passion in everything that they do. From staying back beyond hours to pickup rubbish, clean up the place, offer food and drinks to visitors, right up till recommending and sourcing random things that need to be bought. Truly amazed at their service, passion and understanding of the entire funeral service. Surely a service id highly... recommend.read more
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193 entries.
Gobiie Nair from Bandar Petaling Jaya wrote on August 3, 2023 at 1:57 pm
Dear Richard,

Our heartfelt appreciation to Ms. Lili, your team members and your good self for the excellent service rendered during our recent bereavement.

Professional, considerate, efficient, and very supportive team.

On behalf of my family, we would like to register our appreciation and thank you very much for the care and comfort.

Kind regards
Raja Thur from Kuala Lumpur wrote on November 15, 2022 at 11:05 am
I wish to record my family's deep appreciation to Richard and his team at HEAVEN for their superlative handling of the funeral of of late mother, Datin Lady T Thuraisingham.

They performed their duties in a tasteful, dignified and highly efficient manner that drew admiration not only from our family but also from guests at the funeral.

Raja Thuraisingham
Nahlana T. Kreshnan from Kuala Lumpur wrote on October 5, 2022 at 5:17 pm
Heaven Funeral Care will be our 'go to' Funeral Directors now and forever. Richard and Liliana have seen to two funerals for us, one few years ago and another today. They are par excellence! One day, when I leave the planet, they are the ones I want taking 'care' of me and my friends and family.

Richard and Liliana, may you, your family and staff always be blessed in every way for the tremendous work you do.

Mrs. Mithiran and Nahlana
Susan Maria Vincent john from Klang wrote on September 10, 2022 at 8:30 pm
Richard and his team showed respect and professionalism from the beginning to the end giving us peace of mind and closure. “They help you through the entire process of loss, mourning and most important… celebrating your loved ones life with the dignity that they deserve!”
Me and my family are all residing in overseas, when I heard my dad was very Ill and admitted in the hospital, my close friend informed that Richard was doing funeral services just in case if the worst happened. I gave Richard’s number to my mum as I was going to be flying for 26 hours. Mum was really glad that Richard and Lilian was there for her. The minute he heard my dad passed away , he dashed to the hospital and did everything what’s needed to be done, death certificates and all legal processes, preparing the house for the funeral, preparing wake advertisements and obituaries , everything was taken care off. He got his people to be there serving drinks, food and Infact all these things are all included in his packages. It takes away a whole load of a burden from the family especially in an instances like mine , where I am the only child and most of my relatives are all old and above 70 years.
He handled everything at home, at the church, at the crematorium and also on the next day when we were going to Port Klang to dissolve the ashes in the sea. We had no idea on what to bring or do but he got everything organized.
Really it’s just amazing on what a level of professionalism he works and never compromising on the sensitivity for the family with love and care.
Richard & Lilian ensured that my father was handled with dignity and respect. Their presence was not imposing at all instead provided the much needed space to grieve in peace.
I remember seeing Lilian always making sure my dad looking very handsome. prim and proper as in real as he would wanted to be . Making sure his specticals was adjusted, his hair and also hands were properly holding the rosary.All these are small things but it’s important as the family is in a mourning and grieving time and Lilian takes these simple load out of the thoughts of the family members.
Honestly we can’t thank Richard and Lilian enough, words will never be enough.
I would anytime and every time recommend Heaven Funeral Care for every family who is in need of a Funeral Service.
Diviya Thayalan from Klang wrote on June 6, 2021 at 12:30 pm
I lost my best friend, my guider, my papa on the 15th of April 2021. Fortunately, I made the best decision of my life that night too by appointing Heaven Funeral Care to give my father the best send off. Mr Richard, Mrs Lily and their team worked tirelessly through out the 3-5 days process. Everything was taken care off, I didn’t have to crack my head about anything. My guests who came to pay their last respect was even served coffee by this beautiful team. I could have all the time and also had a peace of mind to grieve. All was planned out PERFECTLY. Thank you Mr Richard, Mrs Lily and team for leading the best send off my papa could ever have. I’m pretty sure he would be so happy knowing that I appointed the BEST team in town to orchestrate his funeral. My family members and I appreciate all your hard work. It’s was so beautiful. Thank you again.
Andy Rajalingam from Bukit Jelutong wrote on May 31, 2021 at 9:22 pm
We want to thank Richard, Lily and team for the excellent services provided for my mother’s funeral. Their services were exceptional. They truly cared for every detail and did everything to ensure that my mother had the best send off in a way that she would have wanted. Their support staff were always there to respond to all our needs and were ready to go out of their way to make us comfortable. I was totally awed to see Richard personally drive the hearse to the crematorium, and both he and Lily were there with us all the way. i highly recommend their services.
Usha Subrahmanyan from Ipoh, Persk wrote on January 29, 2021 at 6:51 pm
I met Richard and Lilliana many years ago when I was living overseas and needed some plan if the inevitable happened to my mother. I was very impressed by their professionalism as well as compassion and empathy and decided that they would be the people I would contact when the time came.Last week my mother passed on and they arrived within minutes of being contacted. In these MCO times they stepped in and took over all the details right up from calling the ambulance and to the funeral and 3rd day rites.They did everything with such compassion and even went beyond the call of duty.They were there every step of the way and guiding us and making sure that everything went without a hitch.Thank you very much Richard and Lilliana for your professionalism, kindness, compassion and empathy during a difficult time for us and God bless you both and your families.
Subasyini from Kuala Lumpur wrote on December 6, 2020 at 8:00 pm
Perfection in service! Such a wonderful professional service given. Thank you so much for your personal touch n amazing eye for details which we were unable to look into due to the trauma we as a family was going thru. God bless
John Wong from Kuala Lumpur wrote on November 24, 2020 at 11:16 am
My brother Paul Wong collapsed and died on Thursday noon time. With CMCO , we have to arrange funeral services and we were lucky to contact Heaven Funeral Care via Richard. We are very happy with the quality of services rendered and things were arranged smoothly at Holy Rosary. The setup was beautifully done in view of the short notice. Funeral rites and cremation was done on Friday and without any hiccups. Many thanks to Richard and the team
Padma wrote on November 23, 2020 at 11:32 am
It's not easy responding to a cold call late at night, but Richard, Lili and their crew provided a calm, dignified and efficient funeral for my mother. It was everything my family could have wished for - and mum would have been impressed as well! Thanks again for all your help and kindness. It meant everything at such a difficult time. We will never forget it.
JOHN WONG from kl wrote on November 21, 2020 at 10:12 am
To Richard & Team

I am very happy with the services rendered when my brother Paul passed away suddenly on a Thursday afternoon. Managed to contact Richard and the team started working till the coffin was placed in the church parlour on the same day. Set up was beautifully done and the next day funeral and cremation services was conducted without any hiccups. Our family was very happy that the whole ordeal went smoothly. Many thanks again.
Irene from KL wrote on November 20, 2020 at 12:03 pm
On behalf of my family we would like to thank Richard,Lili and the team for an excellent job done during my late brother-in-law's funeral. We appreciate very much your services and will defintely recommend your services.
Daya Nair from Kuala Lumpur wrote on November 19, 2020 at 2:39 pm
A million thank you to both Richard & Lillian for their very professional services rendered during the recent passing of my beloved Mother. Everything, from the embalming to obtaining the death certificate and burial permit were done by them. Other services like the beautiful flowers, the hiring of a priest, the journey to the crematorium, the collection of the ashes and the journey to Port Klang to disperse the ashes were handled so smoothly and respectfully. The touching moment of releasing pigeons into the Port Klang skyline from the boat was really moving and such a thoughtful gesture organised by the couple.
Throughout the 2 days both Richaed & Lillian were never far from our side, attending to our guests and making sure everthing and everyone was taken care of.

Thank you from the bottom of my heart.

Daya Nair
Nita Nayagam from K.Lumpur wrote on October 1, 2020 at 7:31 pm
Abt 2 weeks ago, my husband's close friend, Pst Joshua Ramesh passed away.It was a sudden thing and everyone wasn't in the right frame of mind to organiae anything. When my husband called me, I told him that Heaven Funeral Care will arrange everything and not to worry. Richard and Lily were really professional in handling everything. They will always consult you on the budget/package and never impose what they feel is right. They do everything with a personal touch. Eventhough we were on a budget package, everything was done very, very well.God bless you both Richard and Lily as you always give your best and show compassion at all times.
Mabel from KL wrote on September 15, 2020 at 9:12 pm
Thank you Richard and Liliana for the beautiful send-off for my father. Everything from the first call to the wake service and funeral service were carried out efficiently and thoroughly. My family and I truly appreciate the professionalism, care and compassion that you have shown in conducting the funeral care services. God bless.
Mel Anselm from Kuala Lumpur wrote on September 12, 2020 at 10:28 am
I don't how to thank you and your team enough for such a wonderful job done for my dad's funeral. EVERY aspect was done to perfection, care and sincerity was shown and the professionalism was incomparable! It makes all the difference when you not in the correct frame of mind to have Richard and his team look after the smallest but very relevant details and the family can focus each other during this time of grief. How do we thank you even more! Bless you all.
Ivan Pinto from Kuala Lumpur wrote on September 11, 2020 at 4:40 pm
To Mr.Richard and his dedicated team, We the immediate and extended families of Cyril, (Patriarch of the Pinto clan) are immensely thankful for engaging “HEAVEN” in our times of grief on the 9th and 10th of September 2020 in the wake and service at Assumption Church Petaling Jaya. Their attention to details, professionalism, warmth and loving care of each and every member of its team has raised the benchmark of every other company in this industry to follow. Not withstanding the COVID RMCO compliance requirements, their “special touch” has brought much comfort to the family. We wish you every success in the future. Thank you once again. Ivan Pinto
Vidhy from Kuala Lumpur wrote on August 23, 2020 at 4:14 pm
Lily and Richard are very professional and serve with their hearts. We as a family are very grateful and appreciative of the level of service and commitment shown to ensure my father had a very good send off. He walked us through the steps patiently and guided us through, what was a difficult time for the family. His team are dedicated and throughout the 3 days, looked into every single detail. Our heartfelt thanks to Richard, Lily and the team. We highly recommend their service.
Ravi Akambaram from Klang wrote on August 7, 2020 at 10:09 pm
Dearest Richard and Lili,thank you very much for your excellant service during my father’s recent funeral.Your Team handled every step of the way very pprofessionally.There was ‘the personal’ touch troughout the wake period,the ceremony and after that.My family is extremely satisfied with your absolute commitment in handling my father funeral.Thank you Richard,Lilian and Team .
Rita from Ampang wrote on July 5, 2020 at 2:20 pm
Heartfelt thanks from us and those in Canada to you Richard, Lili and your entire crew members for your utmost professional, fast and reliable service.

You and your team made sure that every detail of the ceremony was taken care of smoothly from the beginning until the end including the necessary paperwork.

Your pleasant people skill, empathy, patience and personal human touch here and there were added value for those who were grieving and are highly commendable.

Thank you for giving a memorable service full of respect by going above and beyond your duties. I am glad I chose you.

Best Wishes
Rita