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128 entries.
Jayaraj Menon from Seremban wrote on May 3, 2019 at 9:19 pm:
Dear Richard and Liliana,

The funeral services rendered during my dad, the late Mr Rajan Menon was superb and we were impressed with every fine details that you both have put in-even your staff and touching up the funeral decors every now and then to make sure everything looks perfect. Also both of you are really hands on on the funeral.

I would highly recommend The Heaven Funeral Care .
Alex Ritchie from Kuala Lumpur wrote on April 29, 2019 at 4:01 pm:
Richard and Lili provide a personal touch to their funeral services. They were always there when we needed them and they made everything easy - leasing with the government, church, newspaper, etc. We really appreciated their kindness and efficiency as well as their good advice. Highly recommended!
Samantha loh from kuala lumpur wrote on April 28, 2019 at 12:22 pm:
Dear Lili and Richard
Our family members would like to say a VERY BIG THANK YOU. We were lost and panic for the loss of my beloved father. Lili gave us good advices n guidance. She console our sorrow. She is very passionate and a very dedicated staff. I would strongly recommend her to all my friends and family.
Carmen Yap from Kuala Lumpur wrote on April 17, 2019 at 8:52 am:
Dear Richard & Lily,
It's been over a month since my Grandma (Chong Lai demise at UH) where I could freshly recall on your arrangement and services provided to my Uncle Hung (SS2) who was at a time where he needed help most. Immaculate job done and I wish you to continue your kind work to the needy.
Buckets of love and hugs!
Carmen
Charmine Manuel from Rawang wrote on April 14, 2019 at 10:01 pm:
A big thank you to Richard, Lily and team for taking care of all the arrangements from the burial permit to the scattering of the ashes during our recent loss.You took care of every single detail that we were only left to mourn our loss. Your personal touch made the difference and that we could count on you 24/7. Our family would like to say A big Thank You for giving our dearly departed a beautiful and grand send off.
Loria Edward from Selangor wrote on March 19, 2019 at 11:24 am:
Really happy with the excellence first class service by you Mr.Richard & your team .Especially Mdm lilianna u doing it with lot of love really appreciated it..thank you.
Dorothy Wong from Kuala Lumpur wrote on March 6, 2019 at 11:41 pm:
Dorothy Wong/ March 5,2019
Dear Lili&Richard,
Our grateful thanks for the endearing wake service and funeral arrangements rendered during our recent bereavement.
All the good teamwork and service provided was indeed very personalised and tastefully done with much care and compassion. The memory of my late Mother shines and cherished by all due to your untiring efforts and guidance by Lili during our hour of needs
Your support brought much relief and comfort to our family.
Thanks again with great appreciation.
God bless you all for the love and wonderful service.
Benedete Lourdusamy from Kualalumpur wrote on March 3, 2019 at 9:46 pm:
Very sorry for the delay in writing this.Thank you both of you for being there during my husband's sudden demise . A peaceful and beautiful farewell.At the most sorrowful moment when nothing seems right you were there like 2 Angels with your professional team took away the whole burden in seeing to his last farewell . Thank you . Thank you again Richard and Lili. The parlour , the church , the crematorium and finally during the collection of the ashes . Thank you Lili for your uplifting words and prayers . God bless both of you .
NISHA RAJENDRAN from KLANG wrote on March 3, 2019 at 6:53 pm:
DEAR UNCLE RICHARD, AUNTY LILI,

I AM WRITING TO EXPRESS MY SINCERE THANKS FOR THE WAY YOU MANAGED MUMMY'S FUNERAL.
WE REALLY APPRECIATED YOUR PERSONAL SUPPORT,GUIDANCE, CARING APPROACH, WISE WORD AND COMFORTING HUGS. EACH MEMBER OF YOUR TEAM WAS WELCOMING, FRIENDLY, HELPFUL, PROFESSIONAL AND ALL THE ARRANGEMENTS LEADING UP TO IT. YOU'VE TAKEN A WEIGHT OFF OUR SHOULDERS AND KEPT US AT EASE THROUGHOUT
THE WHOLE PROCESS. OVERALL, EXCELLENT SERVICE. GOD BLESS.

THANK YOU,
NISHA RAJENDRAN.
Daniel Raj from Setapak wrote on March 3, 2019 at 3:08 pm:
Heaven funeral services did an astounding job in managing the funeral service. They ensured that the family members did not have to worry about the aspects of the funeral and focus in mourning for their loved one.
Thank you for all your services. Even the tombstone process in done to the tee and to the satisfaction of the family members.
Sheila Xavier from Kuala Lumpur wrote on February 7, 2019 at 11:23 pm:
Sincerest apologies that I took so long to write this. Richard and Lili both did an excellent job for my husband's farewell. The service for very well conducted, there was nothing that we as a family had to worry about. You both and your team went above and beyond to help us through the service, documentation and collection of ashes. Will definitely recommend your commendable services.
Eric Lim from Petaling Jaya wrote on January 31, 2019 at 12:06 pm:
Dear Richard and Lili
Thank you for your help to organize and take care of my father's funeral arrangements. You have saved us all the time and effort during our grieving moments and we are very grateful of the professional services provided by your crew. You had gone above and beyond to ensure that the funeral proceedings ran smoothly and exactly to our requirements. I would definitely recommend your services to my family and friends, should the need arise in future.
Thank you again.

Sincerely,
Eric Lim
Thangam Daniel from Kuala Lumpur wrote on January 13, 2019 at 5:55 am:
Dear Richard, Lili and Team,
First my sincere apologies for such a late feedback.
I really want to say a very Big Thank You to Richard, Lili and Team for a very professional job of preparing my late husband's farewell.
I truly appreciated and will always be thankful you helped us at a very painful time. I was totally lost and unprepared even though I knew the time will come. You stepped in took charge of everything that needed looking into.
The wake service's were so well done that people kept coming and telling how well things were done. How beautiful the place was set up etc. You made sure everything was done on time. You guys were gentle and professional too.
You saved me by doing all the official papers. Thank you for so many things.
I thank on behalf of the family too. I would recommend your services to anyone who needs help.
Thanks once again and God bless you and your team.
Parameswari Arunasalam from Kuala Lumpur wrote on January 3, 2019 at 7:41 am:
Dearest Richard and Lili
My entire family and I would like to thank you and your “A”- Team, for the phenomenal service you provided during my sister's funeral. Not only was the service executed with such professionalism but you ensured all my sister’s wishes were granted. The entire service and funeral was just beautiful and exactly as my sister wanted it. She would have been so pleased.
I also want to make it a point to say this. What really set you apart from the rest is the genuine care you had for each one of us, especially my parents. The compassion you showed our family was truly felt by all of us and greatly appreciated as it helped us through this difficult time. And Richard I will never forget the advice you came and gave me. It changed the entire dynamics for my parents especially my mum. And Lili your constant guidance was like an angle was watching over each one of us to support and guide us through the two days.
That is what sets both of you apart….people matter to you both.
Once again thank you.
God Bless You Both!
Parames
Andrew Reggie from Petaling Jaya wrote on December 30, 2018 at 9:04 pm:
Thank you Richard and Lilianna for your services in funeral care. In the difficult time mourning the loss of my beloved brother, Richard did an outstanding job assisting my family with all the preparations for the wake at the funeral parlour all the way to the funeral arrangements. He was constantly in touch me to make sure everything was done in detail as per the needs of the family. Liliana and team did a wonderful job in making sure that my late brother looked his best. In short, they gave their best in our time of grief.
Damon's Pereira from Kuala Lumpur wrote on December 28, 2018 at 3:49 pm:
Thank You Richard and his wife for the wonderful service rended to us on the loss of my dear mother on 18th Dec 2018.
The service provided is extremely great by Richard and wife.They were hands-on from the start to the end. I couldn't ask for more. The staff was polite and saw to needs of guest.
I strongly recommend to my friends and the parishioners of Jesus Caritas Kepong Baru to use them. You will have no regrets.
William from Selangor wrote on December 22, 2018 at 9:24 am:
Dear Richard, Lily,

My family and I cant thank you enough for your professional services during our time of need. Your presence to every detail was impressive and at the same time reassuring. It was automatic from end to end.

The follow-up was superb with the various authorities, funeral arrangements, and documentation work. Your work removed all of these worries plus your recommendations for memorial services, and columbarium a definite plus.

It was a burden truly lifted off our shoulders. We felt completely at ease with your approach and felt respected always of our choices and time.

Words do not do enough justice for all that you have done. We will definitely recommend your services.

God bless, and keep up the good work!

Thank you

William, Lynn, Li Ling.
Theresa from Petaling Jaya wrote on December 22, 2018 at 7:42 am:
Dear Richard and Liliana,
Its been exactly 30 days since my husband’s passing...thank you for all your help and kindness. Both you , Liliana and your wonderful assistants were great in your services and the patience and kindness extended to my family during our recent bereavement were just immeasurable ...so personalised and my family and I are fortunate to have engaged your care and we praise God for that.The services and help extended out to us went beyond your normal call and you guys will be remembered always in our family ‘s memories. thank you once again and may God bless you and your family.
Love and best wishes for Christmas and the New Year,
theresa,surita,sunil and sudev 💐
Stantly S K from Petaling Jaya wrote on December 16, 2018 at 12:38 pm:
Hi Richard & Lilianna
Hard Felt Thank you for your Warm
and Personalise Services during my
Recent Passing of my Beloved wife
Ellen. I will gladly Recommend
Haven Funeral Services to others.

Thank you 🙏
From
Stantly and Daughter
Norman Sia from Bangsar wrote on December 12, 2018 at 10:10 am:
Dear Mr Richard,

I hereby would like to compliment your employees especially Ms Lilianna Voo for the excellent service she provided me and my family from 30 Nov 2018 to 03 Dec 2018.

Ms Lilianna had managed to sort out the entire arrangement and services needed accordingly within a short period of time for my beloved mother’s funeral.

I truly appreciate it.

Thank you.
Norman Sia & Family